What does client service mean to us? It means developing custom relationships, sharing our technical expertise, and providing practical solutions delivered by pragmatic IP professionals who are easy to work with. We carefully structure our teams to ensure that we have the right blend of knowledge and experience to meet the unique needs of each client. Regardless of the industry in which you operate, our patent, design and trade mark specialists will quickly understand your business and your IP issues, with the addition of significant value right from the start of the working relationship.
EXPERTISE
"They are a very bright, thoughtful bunch and are easy to work with. Their advice is timely, comprehensive, commercial and very sound."
Client quote, Chambers and PartnersWe are a people business. To deliver exceptional service to our clients, we seek individuals with a combination of talent, commercial awareness, and integrity. Our clients depend on our expertise – but they also appreciate our individual personalities and our collaborative way of working. Within a supportive working environment, we empower our staff to strive for excellence. We recognise that when our employees reach their full potential, our firm also succeeds.
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Eminem has suffered a setback in his Australian dispute with Swim Shady. The ruling highlights why trade mark owners must file strategically and retain evidence of genuine use.
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From 1 August 2026, Jersey becomes an independent Madrid System designation. Brand owners must separately designate Jersey for new filings, renewals and subsequent designations.
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